Question 1

How do I place an order?

Accepted Answer

Browse the available menu, choose your items and complete your order through our online checkout.  You'll select your available pickup time during checkout and receive an order confirmation once your order is placed.

Question 2

How much notice do you need?

Accepted Answer

Please place orders at least 48 hours before your desired pickup time.  Special orders are subject to availability.

Question 3

Do you accept special orders?

Accepted Answer

Yes!  Special orders are welcome with notice and are subject to availability.  Contact us to discuss what you have in mind.

Question 4

Where can I find ingredient and allergen information?

Accepted Answer

Ingredients and allergen information is provided with each product listing.  If you have questions about a specific ingredient or allergen, please contact us before ordering.

Question 5

How can I pay?

Accepted Answer

Payment is made securely online at checkout.  Available payment methods will be shown when you place your order.

Question 6

Can I change or cancel an order?

Accepted Answer

If you need to change or cancel your order, please contact us as soon as possible.  We do our best to accommodate changes when we can.  Each order is made fresh and requires advance preparation and changes or cancellations may not always be possible once preparations have begun.

Question 7

Where and when is pickup?

Accepted Answer

Pickup is available in Abilene, Texas.  Available pickup dates and times will be shown during checkout.  Your confirmed pickup details will be included with your order confirmation.

Question 8

What if I am late for my pickup time?

Accepted Answer

If you're running late, please contact us as soon as possible.  We'll do our best to accommodate you.

Question 9

Do you offer delivery or shipping?

Accepted Answer

Local delivery is available on select dates and times shown at checkout, within 8 miles.  Delivery orders require a $40 minimum subtotal, and a $5 delivery fee applies.

At this time, Shipping isn't available.

Question 10

Which days do you offer delivery?

Accepted Answer

Delivery is available on select dates and times shown at checkout.  Available days may vary based on driver schedules.

Question 11

Are your products made in a commercial kitchen?

Accepted Answer

No. McClendon Bakery & Co. is a Texas cottage food business and our products are made in a home kitchen.

McClendon Bakery & Co

FAQ

Frequently Asked Questions